In today's day and age of down and dirty pricing and slapping in the product or service, TheCounterTopLady.com finds solice in the more information and participation our clients relate (before, during and after) to us in assisting them in their home remodels...the better job all of us can provide to them!
In doing what I do for so long, I find myself enjoying really listening to my clients and find it the best way to read between the lines as sometimes they are trying to explain what it is they want, but don't know quite how to say it. The more questions and answers, looking into details, providing samples, using outlets such as Houzz.com and pictures from magazines, the least amount of surprises in the end result.
I was at a conference at a HomeOwner's home just the other day and was listening to one of the other sub's explaining, in "construction-ease", what he wanted the client to select. I noticed the client's face with the "deer-in-the-headlights" look, and stepped in and described, in laymen's terms, what he was speaking of. The client immediately understood and was able to make a selection of the material the sub was speaking of.
Communication is the key...and I find, the more you put in writing, the better off both the client and the subs/suppliers will be!!!
Remember, communication is a two-way street, and ALWAYS welcome at TheCounterTopLady.com!!! Makes everyone happier in the long run.... =D
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