Does It Help a Client to Have Someone Assisting Them With Their #Countertop Project From Start to Finish

Unequivocally and absolutely yes!!!

We were out on an install yesterday in Keystone Heights, my lead crew installer and I were chit-chatting about what makes a good install.  Both of us answered the same way, same time, following the project from beginning to end.  

Every person that touches the project is vitally important, but the one who works with the client, from meeting them originally at their home to get a feel for the look they are going for, going to the yards with them (offering hundreds, if not thousands of slabs of natural stone in each level, should stone be their choosing--not just a few in a fabricator's yard!!!), to being at the template to go over the small nuances that occur that we, in the industry, may take for granted, to being at the install to again make those small suggestions that bring everything together.  A woman's point of view tends to be more detail-oriented, so having a good "team" of templators, fabricators, installers, and, of course, overall liasion to walk the client through what to expect and bring everything together, will absolutely help prevent those surprises that can be devastating when things are set in stone!

We LOVE Input and Participation From Our Clients

In today's day and age of down and dirty pricing and slapping in the product or service, TheCounterTopLady.com finds solice in the more information and participation our clients relate (before, during and after) to us in assisting them in their home remodels...the better job all of us can provide to them!

In doing what I do for so long, I find myself enjoying really listening to my clients and find it the best way to read between the lines as sometimes they are trying to explain what it is they want, but don't know quite how to say it. The more questions and answers, looking into details, providing samples, using outlets such as Houzz.com and pictures from magazines, the least amount of surprises in the end result.

I was at a conference at a HomeOwner's home just the other day and was listening to one of the other sub's explaining, in "construction-ease", what he wanted the client to select.  I noticed the client's face with the "deer-in-the-headlights" look, and stepped in and described, in laymen's terms, what he was speaking of.  The client immediately understood and was able to make a selection of the material the sub was speaking of.

Communication is the key...and I find, the more you put in writing, the better off both the client and the subs/suppliers will be!!!

Remember, communication is a two-way street, and ALWAYS welcome at TheCounterTopLady.com!!!  Makes everyone happier in the long run....  =D