Interestingly, we have been fortunate enough to flourish with our repeat and referral clients going into our 6th year of FLGACabinetsTileAndTops.com, LLC, aka TheCounterTopLady.com.
And yes, even though we have chosen not to go the typical brick & mortar route with a showroom (worked for many in the tile and stone industry since 1992 who had showrooms which the potential clients and myself ended up in the slab yards selecting material instead of standing in a showroom looking at a vignette or two; particularly DalTile, who chose to shut down their showrooms for retail traffic approximately 12 years ago), there are many faces and families to feed with this small business behind the .com!
We have found this year that not only have we the blessed feeling that we have "arrived" by the large amount of repeat and referral clients, we have at least one of our competitor's in our area that appears to be threatened by our "arrival"! Literally, this year is the year we have been "told" by a self-proclaimed buddy of a competitor to "stay the @#$% out of Gainesville and Alachua County!" to another buddy going on the TMZ of review sites to make claims that are simply not factual--we were never in receipt of dimensions, never gave specs of project, didn't quote, nor, of course, did any work on this project--but there it is, the seven minute phone call that began with his statement "YOUR DRAWING IS NOT EVEN TO SCALE!!!" and ended with my asking him to please find another fabricator for the project as he was so abusive...
Thankful to have "arrived", but certainly not resting on our laurels--we are ready to ROCK and roll every day (pardon the pun!) with every client we are fortunate enough to encounter!
As our mantra says...She Will, She Will ROCK You!!!
Our families take this mantra very seriously as we always try to do our best for each and every one of our clients!!! And, of course, we enjoy the accolades of winning a few different Customer Service awards voted on by our clients from 2012, two in 2013, and 2014!!!
ROCK on FGCTT/TCTL families, ROCK on........
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